We’re here to help make your Florence adventure unforgettable. Whether you have questions about our tours, need assistance with bookings, or want more information about our services, don’t hesitate to reach out. Our dedicated team is ready to assist you!

Our Contact

  • Piazza delle Belle Arti, 50122 Firenze FI
  • +393512202134
  • Info@florencetourexperts.com

Privacy Policy

Effective Date: September 5, 2024

At Florence Tour Experts, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://florencetourexperts.com/ (the “Site”), book tours, and use our services.

1. Information We Collect

  • Personal Information: When you book a tour or contact us, we collect personal information such as your name, email address, phone number, and payment details.
  • Payment Information: We use Stripe to process payments. Stripe collects and processes payment information on our behalf. We do not store or have access to your credit card information.
  • Usage Data: We may collect information about your interactions with our Site, including your IP address, browser type, and pages visited.

2. How We Use Your Information

  • Booking and Service Fulfillment: We use your personal information to process bookings, communicate with you about your tours, and provide customer support.
  • Payment Processing: Payment information is processed by Stripe to complete transactions securely.
  • Communication: We may use your email address to send you booking confirmations, updates, promotional offers, and other relevant information. You can opt-out of promotional emails at any time.
  • Improvement of Services: We use usage data to analyze and improve our Site and services.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers, such as Stripe, to assist in processing payments and providing services.
  • Legal Requirements: We may disclose your information if required to do so by law or to respond to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and improve our Site’s functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about your information, please contact us at info@florencetourexperts.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Florence Tour Experts
Email: info@florencetourexperts.com
Website: https://florencetourexperts.com/